Like millions of people around the world, you probably use WhatsApp on your phone every day to stay in touch with your friends and family members. However, there is one more side of WhatsApp that can be very useful to business owners, social media marketers, and more.
We are talking about WhatsApp Business and here is everything you need to know.
1. What Is WhatsApp Business
WhatsApp Business is a subdivision of regular WhatsApp that was unveiled as a standalone app in 2018. WhatsApp Business gives business owners another opportunity to become closer to its customers and maintain their online presence.
The three most popular ways to use WhatsApp Business are informing the customers about new promotions and products, giving them a look behind the scenes with WhatsApp stories, and providing speedy customer support.